Reviews

We Are Eternally Grateful

These are just a few of the words we could come up with on one of the most difficult days of our lives. Our 11 year old Greyhound, the rescued Dynamite McBones, had surgery 2 weeks prior and was diagnosed with a soft tissue sarcoma which we were to decide about further testing and surgeries that following Monday. He was acting like the puppy we rescued 9 years prior until that morning. He was lethargic and no where near himself exhibiting a great deal of pain. Since it was a weekend we spoke with out Vet's office and knew we had to take him to the emergency center. We arrived and despite the extreme busyness of the day the staff was welcoming and attentive. Dr. Lewis was covering this weekend and my heart lightened. He knew Dynamite. After examination, xrays and labs, they felt keeping him to give IV fluids to see if he perked up with that and pain meds. We were agreeable. The call half way home came directly from Dr. Lewis. We needed to come back something else was not right. Long story short. An ultrasound found another mass bleeding into his abdomen. This means my pup had terminal cancer because it had spread. We talked it out with Dr. Lewis listening to my crying and rationalizing and the final decision was to not let him suffer any longer. We turned around and I will not go into detail about the last moments but they were so compassionate, caring and cognizant of us and our time with him. He passed in the most peaceful sleep, head in my lap, and we are eternally grateful.”

- Annette D.

We Were Pleased With the Care and Attention Our Dog Received

We were pleased with the care and attention our dog received. The staff was friendly, professional and very kind and attentive to our sick dog. He was given the proper care and with follow-up from our regular vet recovered from his illness. Yes, it is expensive but the staff works overnight and through the weekend. We appreciate that there is someplace to take our pets after hours.

- Jack

We Are So Thankful for Everyone at the Emergency Center

We are so thankful for everyone at the emergency center. We had to take our dog there this week after having multiple seizures during the day. We hated having to leave her there for IV medications but they kept me updated throughout the night and took such good care of my baby girl while easing my mind. Thank you all!

- Rachel

Many Thanks and Kudos to Dr. Neveu and the Entire Staff

The staff at this animal care center is beyond exceptional. In an emergency situation on a Sunday evening, we brought our dog for evaluation. Dr. Neveu and the team quickly diagnosed our dog's medical situation. Although it was not a positive outcome, Dr. Neveu and the staff was above and beyond with compassionate care. We would highly recommend this emergency care center. Most importantly, the compassionate, loving care we received at a very desperate time was so comforting to us. Many thanks and kudos to Dr Neveu and the entire staff. Your caring, kind ways are so gratefully appreciated.

- John and Tracy H.

The Staff Was Extremely Professional, Caring, and Understanding

Our dog was having some medical issues. We had heard good things about AEC Watsontown, so we made the drive there. From the moment we arrived there, the staff was extremely professional, caring, and understanding of our concerns about the symptoms our dog was experiencing. They were able to give our dog the care he needed. Our dog is recovering well after being discharged. We are very thankful for the service that AEC Watsontown provides to Central PA.

- Jason & Betty H.

They Were All Caring and Treated our Max Like Family!

The entire staff and Dr. Haines are wonderful! They were all caring and treated our Max like family!!

- Maureen

Thank You

Kashi would say thank you to you all for care and release from a life grown too hard at 15+ years. A good life and good age and on to the Bridge. We will send pics of her wildflowers this summer. Thank you. 

- MJ & Edna

Staff Was So Kind and Caring

Four am 2 of my dogs had a run in with a porcupine. I get there and staff was so kind, and caring. My big dog Hatch was an easy fix. My 11 month old cane corso Nico had quills all over his face, he had to be sedated. They kept me up on everything they did. Explained everything to a “ T “ when they brought my babies out to me, Hatch my Dogue de Bordeaux wanted to go with the staff. He never leaves mamma’s side. Dogs know good people. Thank you, Animal Emergency Center.

- Debra H.

I Just Can't Say Enough About How Much We Appreciate Everything!

Our hearts are truly warmed by the way the veterinarian and staff took care of our dog during her stay at the center. We really feel that they treated her like one of their own pets. They did a great job of treating her condition and explaining everything to us and we could rest easy knowing she was in expert hands. If it wasn't for them I'm not sure our dog would be here today. We also loved how great they were at keeping us updated about her recovery. She had to stay two nights at the center and the updates and pictures really helped! I just can't say enough about how much we appreciate everything!

- Mindy L.