Reviews

3am emergency with our sweet senior dog Joey. Sadly, the very worst happened and he needed to be euthanized. The staff was professional but sensitive, caring and kind. Our hearts are broken, but we are thankful for the care we all recieved.

Thank you for providing weekend, walk-in care when we are far from our home vet and need a vet. Thank you for taking Haile in to provide a solution to his UTI that we are unable to clear because he throws up on oral medications. Your dedication to animals to work weekends is much appreciated.

Had to bring my sweet Pirate (kitty) in as he had a urinary blockage. I can't say enough kind words as to how great the staff are here. They addressed Pirate's issue asap, kept me updated on how he was over the course of the holiday weekend via texts that included pics as he had to stay there, and were wonderful with a follow up visit we had. I could tell that Pirate was well cared for and that the staff (front desk, techs, and docs) genuinely cared for his wellbeing. I feel fortunate that AEC is not too far from me for my emergency veterinary needs.

My 4 year old Berner was throwing up and refusing food. We didn’t know what was wrong. Eventually after multiple trips here over the July 4th weekend, the vet was able to determine he had an obstruction and they did emergency surgery to remove it. I am very grateful for Dr. Neveu, she was able to identify the actual issue and then resolve it. The techs were great too, they allow you to use a text message feature when your pet is there overnight. It helped so much to hear updates from them so that I knew my dog was doing ok. Yes, every emergency vet is going to be expensive and the wait is going to be long. But they prioritized the animals by their needs when they were coming in, and that should be appreciated! When we were in dire need Saturday night they took our dog back as soon as we showed up, no wait. I am extremely grateful for their services, they save my dogs life.

Very professional service. Very clean center. They were amazingly quick, very attentive. Dr Naugle was thorough and answered all our questions!

I want to take the moment and take you all during the loss of our boxer boomer dispute the tragedy it was you all helped me thru this I greatly appreciate the professionalism the sitting room and all the support your staff provided! It is a terrible loss for us but I believe it would be worse without your staffs support, thank you from the bottom of my families heart !

I am so grateful for AEC in Watsontown. I called multiple other emergency hospitals around and no one could take my BMD Winston. I called them already in my car driving and they answered promptly and after I gave them the run down over the phone I was told to bring him in and everything I needed with me (luckily I had ID) they also take any credit cards over the phone as I had to use a different one that was at home which was amazing.

Winston had vomited 5 times in the past hour and I was so scared unsure if it was something serious such as a poisoning or obstruction. As soon as we arrived they took him right back and assessed and determined it wasn’t a critical care/emergent issue that had to be immediately taken care of (thank goodness) we had no problem waiting our turn of course I knew we were in the right place if anything were to happen before we went back.

When Winston went for his tests I stayed in the room and they were very quick about everything! The vet and nurses had no problem answering any questions I had (I had wayyy too many because it’s my first puppy) they were very thorough and even though they are busy, made sure any questions I had were answered. The reassurance and care was top notch they make sure you know costs beforehand, they make sure all directions are understood and you’re educated before you leave, and they even checked in to see how he was doing a few days later. I would 100% recommend! We had Dr. Neveu

I had gotten home around 4:30 Wednesday evening, instantly realized something was wrong when my dog Hunter didn't greet me at the door and I found him laying on the couch, barely able to lift his head up to look at me. Someone near me had recently taken their dog to AEC during an emergency and gave me the information I needed, so off we went. I thought it was a bowel obstruction and explained the reasoning behind that .. they got him right back to be triaged and come to find out he had a really bad case of pancreatitis. They kept him for observation, fluids, and meds. I was updated when I reached out, everyone was extremely kind and helpful. I couldn't have asked for better care that night!!
They had other emergencies and non emergency cases, to which they treated in order of importance. Imagine having to choose what patients to see, knowing all are needing something, but some cases are life and death and I feel they weigh that with every patient they have come in. Imagine the pressure they feel!!
Offering the hours they do and the care they provide, this place is a blessing to have around!!! (Especially coming from a small town that offers no emergency vet anymore)
I guess all I'm trying to say is that AEC is an AMAZING clinic, filled with AMAZING employees!! Thank you for doing what you do!